- Main Dealer Group
- Based in Canterbury, Kent
- Circa £37-39k Per Annum
- Hours: Monday to Friday 8AM to 5.30PM - No Weekends!
Monday Matters Recruitment is working on behalf of a well-established automotive business in Canterbury, Kent to find a motivated and customer-focused Telesales Parts Advisor.
This is a fast-paced, customer-facing role where you’ll be the first point of contact for trade customers, handling incoming parts enquiries and supplying automotive parts to the aftermarket. You’ll play a key role in delivering a professional, efficient, and friendly service while building strong relationships with workshops, independent garages, and trade clients.
Key Responsibilities:
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Handle inbound calls and parts enquiries from trade customers
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Accurately identify and supply the correct automotive parts
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Process orders efficiently using internal systems
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Build and maintain strong customer relationships
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Upsell related parts and consumables to maximise sales opportunities
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Deliver excellent customer service at all times
We’re looking for someone who is enthusiastic, proactive, and thrives in a busy environment.
You’ll ideally have:
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Experience within a main dealer or parts factor environment (essential)
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A confident telephone manner and strong communication skills
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Good IT skills and ability to learn new systems quickly
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High attention to detail and accuracy
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Ability to multitask and work under pressure
Full vacancy details for this Telesales Parts Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!