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Prestige Independent Garage
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Based in the Sevenoaks Area
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Circa £45k Basic Salary + Bonus
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Hours: Monday to Thursday 7.30AM – 5.30PM (2.45PM Finish on Fridays)
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Mechanical background preferred, not essential
About the Role:
Monday Matters Recruitment is proud to be working with a highly respected independent prestige garage in Sevenoaks, known for its exceptional standards, loyal customer base, and expertise in high-end vehicles. We are seeking an experienced and driven Service Manager to lead the aftersales function and ensure a first-class customer experience.
Key Responsibilities:
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Oversee the day-to-day running of the service department
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Lead, motivate, and manage a team of technicians and service advisors
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Ensure efficient workshop loading and productivity
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Maintain high levels of customer satisfaction and retention
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Handle customer queries and resolve any escalated issues professionally
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Monitor KPIs, performance metrics, and financial targets
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Implement processes to improve efficiency and service quality
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Ensure compliance with health & safety and industry standards
What We’re Looking For:
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Proven experience as a Service Manager (ideally within a prestige or premium automotive environment)
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Strong leadership and team management skills
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Excellent customer service and communication abilities
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Commercial awareness with a focus on profitability and performance
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Organised, proactive, and solution-focused mindset
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Technical understanding of classic and modern vehicles is advantageous
What’s on Offer:
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Competitive basic salary with performance-related bonus
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Opportunity to work with high-end vehicles in a respected independent business
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Supportive and professional working environment
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Career progression within a growing and reputable company
About Monday Matters Recruitment:
At Monday Matters Recruitment, we specialise in connecting talented professionals with outstanding employers across the automotive sector. We’re passionate about helping candidates find roles where they can thrive and grow.