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Circa £55k Per Annum + Company Vehicle
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Based in the Bromley area
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Hours: Monday to Friday 8am to 6pm
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Role available due to company expansion
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You must have management experience in a similar dealership environment
Monday Matters Recruitment is proud to be partnering with a prestigious automotive dealership in the Bromley area to recruit an experienced and driven Service Manager. This is an exciting opportunity to join a high-performing site undergoing significant expansion, creating the need for a strong leader to take the service department to the next level.
The Role:
Reporting directly to the Aftersales Manager, you will be responsible for overseeing the daily operations of a busy service department, leading a team of 18 staff including service advisors, technicians, and support personnel. You will play a key role in delivering exceptional customer service, driving performance, and ensuring operational excellence in line with the brand’s premium standards.
Key Responsibilities:
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Lead, motivate, and develop a team of 18 to achieve departmental targets
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Oversee workshop efficiency, productivity, and quality control
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Ensure an outstanding customer journey from booking through to vehicle handover
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Monitor KPIs, including labour sales, efficiency, and customer satisfaction
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Work closely with the Aftersales Manager to support strategic growth plans
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Maintain compliance with manufacturer standards and health & safety regulations
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Drive continuous improvement across processes and team performance
About You:
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Proven experience as a Service Manager or Senior Aftersales professional within a dealership environment
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Strong leadership skills with the ability to inspire and develop teams
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Commercially aware with a track record of delivering results
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Passion for delivering exceptional customer service
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Highly organised with the ability to manage a fast-paced operation
What’s on Offer:
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Opportunity to join a prestige brand in a growing and evolving site
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Competitive salary and bonus structure
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Career progression opportunities within an expanding business
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Supportive leadership team and modern working environment
If you are a motivated Service Manager looking to take on a new challenge within a premium automotive environment, we would love to hear from you.
Full vacancy details for this Service Manager role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!