Service Advisor - Ashford

Based in Ashford, Kent
£30-35k Basic Salary + Bonus
Hours: Monday to Friday 8am - 6pm
You will have a proven track record as a Service Advisor in the automotive industry

Service Advisor Responsibilities:

Assist customers with booking service appointments and provide information on available services.
Communicate with the workshop to ensure smooth and efficient workflow for vehicle repairs and maintenance.
Handle customer inquiries and concerns in a professional and empathetic manner, aiming to provide the best possible solution.
Process payments for services and parts, ensuring accuracy and timely completion of transactions.
Maintain accurate records of customer interactions and service history to ensure effective follow-up and future service recommendations.

Service Advisor Benefits:

Service Advisor Requirements:

Prior experience working as a Service Advisor in the automotive industry.
Excellent communication and interpersonal skills to engage effectively with customers and colleagues.
Strong organizational abilities to manage service appointments, customer inquiries, and administrative tasks.
Ability to work under pressure in a fast-paced environment while maintaining a high level of customer service.
Proficiency in using relevant computer software and systems for service scheduling and record-keeping.

Monday Matters Recruitment are recruitment specialists in the automotive industry and we’re here to make sure every Monday counts!

Service Advisor