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Independent Prestige Specialist
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Based near Addlestone
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Circa £35 - 40k Per Annum
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Hours: Monday to Friday 8am to 5.30pm - No Weekends!
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Mechanical knowledge/ experience is essential
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Ideally looking for a candidate who is a fully trained Technician from an independent/ prestige environment
Monday Matters Recruitment is proud to be partnering with a highly respected independent prestige specialist garage near Addlestone, known for its exceptional customer service, technical expertise, and passion for performance and luxury vehicles.
We are looking for an experienced Service Advisor with a strong mechanical background who can confidently bridge the gap between the workshop and the customer. This is an excellent opportunity for someone who understands the technical side of vehicle repair and servicing, but also enjoys delivering a first-class customer experience.
The Role:
As Service Advisor, you will be the key point of contact for customers from booking through to vehicle handover. You’ll work closely with technicians, explain technical information clearly, and ensure every customer receives a professional and seamless experience.
Key Responsibilities:
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Managing customer bookings and workshop schedules
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Advising customers on servicing, repairs, and maintenance requirements
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Translating technical information into clear customer-friendly language
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Preparing estimates and invoices
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Liaising closely with technicians and workshop management
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Upselling additional work where appropriate
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Delivering exceptional customer service at all times
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Keeping customers updated throughout the repair process
What We’re Looking For:
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Strong mechanical knowledge or previous technician/mechanical experience
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Passion for prestige, performance, or specialist vehicles
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Excellent communication and organisational skills
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Professional and customer-focused approach
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Ability to work efficiently in a fast-paced environment
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Full UK driving licence preferred
What’s on Offer:
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Competitive salary package
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Bonus opportunities
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Friendly and professional working environment
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Opportunity to work with prestige and specialist vehicles
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Long-term career development
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Supportive independent business with an excellent reputation
Full vacancy details for this Mechanical Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!