Automotive Service Advisor
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New Site Based in Colchester, Essex
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Company Type: Established independent garage group that specialises in Gearboxes and Transmissions
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Salary Details: £30k Basic Salary + Team Bonus Scheme
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Working Hours: Monday to Friday 8am - 5pm (No Weekends)
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Roles available due to company expansion
Monday Matters Recruitment is delighted to be recruiting for an Automotive Service Advisor. Our client is a well-established and trusted specialist in gearbox repairs, rebuilds, servicing and replacements. This is an excellent opportunity for someone with a passion for customer service and an interest in the motor trade to join a friendly, professional team.
Key Responsibilities:
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Act as the first point of contact for customers, both face-to-face and over the phone.
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Book vehicles in for gearbox diagnostics, repairs and servicing.
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Provide clear, accurate estimates and explain required work without jargon.
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Liaise between customers and workshop technicians to ensure smooth communication.
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Raise job cards, issue invoices and process payments.
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Keep customer records and service history up to date.
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Resolve queries and complaints promptly and professionally.
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Promote additional services and products where appropriate.
Candidates Requirements:
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Previous experience as a Service Advisor in the motor trade preferred.
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Excellent communication and interpersonal skills.
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Organised, with strong attention to detail.
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Comfortable working in a fast-paced environment.
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Competent with computers, including Microsoft Office and garage management systems.
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A proactive, customer-first approach.
Full vacancy details for this Automotive Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.