Automotive Sales/ Service Advisor
- Based in Colchester
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Company Type: Established independent garage group that specialises in Gearboxes and Transmissions
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Salary Details: £30k Basic Salary + Shared Team Bonus
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Working Hours: Monday to Friday 8am - 5pm (No Weekends)
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Roles available due to company expansion
A well-established automotive specialist garage group has opened a new site in Colchester, Essex and is looking for a proactive and customer-focused Sales/ Service Advisor to join their team. This role is ideal for someone with a passion for the automotive industry who enjoys providing excellent customer service and driving sales.
Key Responsibilities:
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Act as the first point of contact for customers, providing expert advice on gearbox services and repairs
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Offer accurate quotes and estimates for work required
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Manage bookings, schedule appointments, and liaise with the workshop team
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Build strong customer relationships and provide regular updates on repair progress
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Identify opportunities to upsell additional services and products
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Handle enquiries, complaints, and feedback professionally
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Maintain accurate records of customer interactions and transactions
Requirements:
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Previous experience in an automotive sales or service advisory role preferred
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Strong communication and interpersonal skills
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Good knowledge of vehicle components
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Ability to work efficiently in a fast-paced environment
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Strong administration, organisational, and IT skills
Full vacancy details for this Automotive Sales/ Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.