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Independent Employee-Owned Business in Prestige Market
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Location: Brentwood, Essex
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Up to £35k Basic Salary
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Hours: Monday to Friday 8AM – 5:30PM
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You must be Multilingual: Fluent English plus one additional language (Dutch, German, Spanish, Italian or Portuguese)
Are you a successful Automotive Parts Advisor ready for your next challenge? This is an exciting opportunity to join one of Europe's fastest-growing prestige car specialist, where expertise, teamwork and customer focus truly matter. We are looking for an experienced, driven Parts Advisor to play a key role in our expanding aftersales and telesales operation.
The Role:
As a Parts Advisor, you will be central to delivering an outstanding customer experience while driving sales growth. This is a sales-focused, customer-facing role with a strong emphasis on telesales and relationship building.
Key Responsibilities:
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Ordering, reserving and invoicing parts, including processing payments
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Handling aftersales enquiries in close collaboration with the service department
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Preparing estimates when required
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Prospecting, acquiring and maintaining customer accounts
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Answering customer queries via phone, email and face-to-face
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Cold calling and outbound sales activity (essential)
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Maintaining close communication with workshop staff, service advisors and customers
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Assisting with parts inventory checks
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Proactively contacting customers with promotions and special offers
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Supporting business growth through an entrepreneurial, sales-driven approach
The ideal candidate will have:
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Proven experience as a Parts Advisor within the automotive industry
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Fluent English plus one additional language: Dutch, German, Spanish, Italian or Portuguese
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Excellent communication skills and a professional, friendly manner
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A collaborative mindset with a passion for achieving sales targets
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Excellent organisational and time-management skills
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A clear, confident phone manner
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A full, valid and clean driving licence
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Willingness to attend car shows and occasional business travel
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A genuine enjoyment of building long-term customer relationships
What our client offers:
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A close-knit, international team environment
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Profit sharing and financial rewards
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Company pension scheme
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Free food and free parking
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Regular company events
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A role where your contribution genuinely makes a difference
Full vacancy details for this Automotive Parts Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.